It’s an exciting time for retail. There’s a lot of talk about the “retail apocalypse”. But while bad retail is dying, brands that are owning customer experience are blossoming.
At Worksmith, we want to help brands adapt to the new world of retail. Great store experience is the new industry standard. Our mission is to help create a positive and memorable experience for every person stepping into your store.
We know that this is a HUGE task with many moving parts and pieces. It involves everything from facilities maintenance to employee presentation, to event production, visual merchandising, and more — almost all of which require the help of local service providers. For many brands, the painful process of coordinating with multiple service providers for multiple service lines at multiple store locations creates a barrier to delivering an awesome store experience.
In 2015, we set out to create a solution: a software-enabled marketplace that makes the hard work of finding, scheduling, managing, and paying local service providers easy. StoreXM was born. Our platform transforms the way retailers collaborate with local service providers. We cover a variety of industries and service lines, and today we service over 1,000 locations across the US and Canada.