Worksmith Account Manager

As an Account Manager at Worksmith, you will work with our existing clients to make sure they are getting the most out of the Worksmith platform. With excellent communication skills plus a knack for anticipating, identifying and solving customer challenges, you’ll guide our clients to use to platform in myriad ways, helping Worksmith to generate more revenue in the process.

Day-to-day you will:

  • Know the Worksmith platform inside and out

  • Understand all of the services that Worksmith provides, and brainstorm how they can be helpful to your customers

  • Establish helpful, positive, empathetic relationships with your assigned clients -- you will be come their “go to” person

  • Communicate professionally and energetically with clients via phone, email and web meetings

  • Ensure that all assigned locations are using the platform

  • Expand the use of the platform for locations that are already utilizing its services

The right candidate will:

  • Possess a positive attitude

  • Demonstrate excellent verbal and written communication skills

  • Be motivated to not only achieve but exceed expectations

  • Be comfortable with a quota

  • Seek opportunities to step up and tackle new challenges

  • Problem solve proactively

We also look for these qualities:

  • A willingness to learn

  • A hard-working attitude

  • Patience and tenacity

  • Organized and detail-oriented

Requirements:

  • Based in Austin, Texas

  • A four-year college degree

What we offer:

  • A work-hard, play-hard culture with an entrepreneurial approach

  • Opportunities that accompany a high-growth organization

  • Competitive compensation

  • Health and dental benefits

  • Flexible vacation policy

  • Casual, fun work environment: we enjoy team lunches, happy hours, and electric bike tours of Austin

 

To apply, submit resumes to careers@worksmith.com