One platform to manage every vendor, every location, every service.
Request services, manage vendors, track work orders, and stay on top of every location — from a single platform built for the realities of retailoperations.
Find the right vendor, anywhere you operate.
Access a vetted network of service providers across every market you're in. Compare rates, lock in standardized pricing across all your locations, and get the right vendor dispatched — without the sourcing legwork.
Easy Access
One platform, every device. Access Worksmith through the iOS app, Android app, or web portal — so your team can manage services whether they're at their desk or on the floor.
Submit Work Orders
Request services in minutes. Submit one-time or recurring work orders through a smart request form that adapts to the trade required — so vendors get exactly what they need to quote and schedule the job.
Schedule Jobs
Full visibility into what's coming. See all upcoming and recurring jobs across every location in one calendar view — so nothing falls through the cracks and your team always knows what's scheduled.
Successfully Complete Jobs
A complete record of every job. Service providers check in and out onsite through the app and upload completion reports and photos when the work is done — giving you documented proof of every service performed.
Manage Service Providers
Every vendor credential, in one place. COI documentation, licensing, and union eligibility are tracked automatically within the platform — so you're always working with qualified, compliant providers.
Communicate with Service Providers & Worksmith
Direct communication, built in. Message or call service providers directly through the platform. Your dedicated Account Manager is also just a message away — no lost emails, no dropped threads.
Streamline Invoicing and Payments
One invoice. Every vendor. Every location. Worksmith consolidates all your vendor invoices into a single monthly bill, broken out by location and line item. You pay Worksmith — we handle the rest.
Report and Analyze
Know where every dollar goes. Track spend by location, service category, and time period with built-in reporting and real-time analytics — so you can manage your facilities budget without digging through spreadsheets.
Don't take our word for it
“I absolutely love Worksmith. It has already saved me hours of work and has helped me get so many tasks done quickly and efficiently. I’m no longer waiting on hold, getting ghosted by contractors, chasing after people for scheduling updates or prices.”
“Thanks to Worksmith, INDOCHINO’s Retail Operations Team is able to consolidate all of our facilities work orders into one easy-to-use portal where we can efficiently communicate with both our vendors and our showrooms out in the field!”
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